From the Desk of the COO 

By Eric Lansbery, Chief Operating Officer, Seiso | March 21, 2025 

You don’t need another reminder that the threat landscape is getting more complex. You live it. Whether you’re responsible for leading cybersecurity, managing operations, or supporting business continuity, the pressure to protect your organization while maintaining forward momentum is relentless. 

The truth is, resilience isn’t just a cybersecurity concern—it’s a business imperative. And building it is a shared responsibility. 

At Seiso, we’ve always believed that security and business outcomes must align. You can’t have one without the other. Today, with rising cyberattacks, resource constraints, and market instability, the ability to bounce back isn’t good enough. The organizations that thrive are the ones that adapt quickly, respond intelligently, and keep learning. That’s real resilience. 

Security Can’t Just Prevent—It Has to Endure 

Prevention will always be a priority. But let’s be honest: no security program can promise zero incidents. Breaches will happen. Disruptions are inevitable. What matters more is how well you’re positioned to respond, contain, recover, and come back even stronger. 

That’s the essence of resilience. It’s not just about having a plan on paper. It’s about building security muscle memory—across your technology, your people, and your processes—so that when something goes sideways, you’re not scrambling. You’re already moving. 

You can’t fake readiness. You build it over time—through preparation, testing, and learning from every incident. You build it by making cyber risk a business discussion, not just an IT one. You build it by practicing together, cross-functionally, until coordination becomes second nature. 

When Resources Are Tight, Strategy Matters Even More 

Many of you are being asked to do more with less. Budgets are flat or shrinking. Talent is stretched thin. And yet, the pressure to be prepared, to meet compliance requirements, and to withstand a breach is only increasing. 

Here’s the good news: resilience doesn’t always require more tools or more spending. It requires smarter decisions. It requires focus. It requires leadership willing to prioritize the right capabilities, not just the loudest vendors. 

Resilience is enhanced by choosing simplicity over complexity.  

Coordinating rather than duplicating. Training your people instead of relying solely on automation. It’s about knowing what truly matters in the heat of a crisis—and what doesn’t. 

You won’t solve this with a bigger stack. But you can solve it with a better playbook. 

Continuous Improvement Is the Core of Resilience 

At Seiso, we see resilience as an ongoing process—never a one-time initiative. The best organizations we work with aren’t just compliant or well-defended; they’re always evolving. They measure, test, adapt, and get better over time. 

Your incident response plan? It’s a living document. Your tabletop exercises? They should challenge assumptions and highlight real gaps. Your team? They should be enabled, empowered, and engaged—ready to take action when it counts. 

Resilience is a mindset. It’s not just about being “prepared”—it’s about becoming better every day. That includes tightening your vendor risk management. Strengthening communications between security and business leaders. Clarifying decision rights. Training staff. Documenting lessons learned. 

Every improvement you make—no matter how small—adds up. 

A Shared Commitment to Resilience 

If there’s one thing we’ve learned working alongside leaders like you, it’s that resilience doesn’t happen in silos. It’s a team effort. Security teams can’t do it alone. Business leaders can’t afford to stay on the sidelines. Everyone—from the board to the help desk—has a role to play. 

We need to normalize conversations about cyber risk at every level of the organization. We need to break down barriers between IT, compliance, operations, and executive leadership. Because when a crisis hits, those silos disappear—and your coordination becomes your biggest advantage. 

Resilience isn’t a single tool, framework, or certification. It’s an organizational capacity. A muscle you train. A culture you build. 

And in today’s uncertain world, it might just be your most valuable asset. 

Resiliency has never been more important.  

While prevention remains a key focus, our ability to respond quickly and effectively when security challenges arise is equally critical. Our industry understands that no system is completely immune to threats.  

That’s why building a security program that not only expects risks but also ensures that, when breaches occur, we can swiftly minimize their impact and learn from every experience through continuous improvement opportunities.  

Our shared commitment to resilience is what allows us to maintain a steady and unwavering presence, no matter what challenges the future holds. 

We should all believe that resilience is about more than just recovery—it’s about constantly improving and adjusting our approach to security, adapting to new threats, and ensuring that we are always prepared. This mindset drives our efforts every day as we all work to strengthen the security posture of the organizations we serve individually and as part of a team. With a focus on continuous improvement, we remain dedicated to helping businesses stay secure, resilient, and ready for whatever comes next. 

Ready to Strengthen Your Crisis Preparedness? 

If you’re rethinking your crisis response, struggling with where to start, or simply want a second opinion on your resilience planning—we’re here to help. 

Seiso’s Crisis Preparedness & Resilience Services are designed to meet you where you are. We work side-by-side with your team to simplify planning, align your security program with your business priorities, and build confidence in your ability to respond to the unexpected. 

Let’s Build Your Resilience—Together. 

Get in touch for a free strategy call →